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🇲🇽 ES (408) 849-6200 david@apexbore.com
HDPE pipe strung out along a street ready for installation
Water Service Lines

WATER SERVICE
BORE & TRENCH

New and replacement water service lines from the meter to the house. HDPE installed by directional bore or open trench, finished with ProPress copper connections at the meter and the house — one licensed contractor, start to finish.

HDPE Water Service
Directional Bore
Open Trench
ProPress Copper
CSLB #838568A, B & HAZ Licensed
Since 2004Bay Area Underground
PG&E OQCertified Contractor
Bore + TrenchWe price both
The Service Line
METER TO HOUSE, DONE RIGHT

The water service is the line between the water meter and your house shut-off. When it leaks, loses pressure, or needs upsizing for an addition or ADU, we replace the whole run — not just the leak.

METER BOX DRIVEWAY / WALKWAY HOUSE HDPE WATER SERVICE — BORED UNDER HARDSCAPE OR TRENCHED PROPRESS COPPER PROPRESS COPPER RISER
METERCUSTOMERSHUT-OFFPROPRESSCOPPER CU-TO-HDPE TRANSITIONHDPETRACER WIRE UTILITY SIDE | YOUR SIDE
At the meterWe connect to the outlet side of the meter with a customer shut-off and ProPress copper, then transition to HDPE for the run to the house.
MAIN SHUT-OFFPRESSURE REGULATORPROPRESS COPPER RISERHOSE BIBHDPE-TO-CU TRANSITIONHOUSE
At the houseHDPE transitions to a ProPress copper riser with the main shut-off, pressure regulator and hose bib, ready for the house plumbing.
Warning Signs
IS YOUR WATER SERVICE FAILING?

High water bill

A jump in usage you can’t explain is often a leak underground.

Wet or soggy spots

Puddles, green strips or soft ground between the meter and the house.

Low pressure

Weak showers and slow fill-ups from a scaled or leaking line.

Meter keeps spinning

The leak indicator moves with every fixture in the house turned off.

Rusty or dirty water

Discoloration from corroded galvanized or failing old lines.

Two Ways to Install
DIRECTIONAL BORE vs. OPEN TRENCH

We do both, so we recommend what’s right for your site — not just what we own the equipment for.

Directional BoreOpen Trench
Best forRuns under driveways, walkways, landscaping, trees and streetsShort runs, open dirt, or sites already being excavated
Surface disruptionSmall entry and exit pits onlyFull-length trench
RestorationPits only — driveway and landscape stay in placeTrench-width asphalt, concrete and landscape
Typical timelineOften a single day for a residential runOne to two days plus restoration
PipeContinuous HDPE coil, no joints under hardscapeHDPE on sand bedding with tracer wire
DRIVEWAY 1 · PILOT BORESteered drill head under the driveway
DRIVEWAY 2 · REAMHole opened to fit the new line
DRIVEWAY 3 · PULLBACKHDPE pulled in — driveway untouched
COVER DEPTHper city & water utility SURFACE RESTOREDWARNING TAPESAND BEDDING & SHADINGHDPE WATER SERVICETRACER WIRE COMPACTED BACKFILL
Open trench cross-sectionHDPE on sand bedding and shading with tracer wire, warning tape above, compacted backfill and the surface restored. Cover depth is set by your city and water utility.
Materials
HDPE IN THE GROUND. PROPRESS AT THE CONNECTIONS.

HDPE Water Service

The run from meter to house
  • Long, continuous coils — no joints along the run
  • Won’t corrode, scale or pit like old galvanized or copper
  • Flexible — handles settling and ground movement
  • Pulls back cleanly through a directional bore
  • Sized for today’s demand, including ADUs and fire sprinklers

ProPress Copper

Meter & house connections
  • Pressed joints — no torch, no open flame, no solder
  • Clean copper connection at the meter outlet
  • Copper riser to the house shut-off and pressure regulator
  • Above-ground and below-ground connections
  • Installed and protected per manufacturer instructions and local code
How It Works
FROM SITE WALK TO WATER ON
01

Site Walk & Quote

We look at the meter, the house connection and everything in between, and price bore, trench or both.

02

811 & Permits

USA/811 ticket, potholing of crossing utilities, and the plumbing or encroachment permits your city requires.

03

Install the Line

Bore or trench the HDPE service from the meter to the house, with tracer wire where required.

04

Connect & Test

ProPress copper at the meter and house, pressure test, flush, and inspection.

05

Restore

Backfill and restore pits or trench — asphalt, concrete and landscape.

Who We Work For
HOMEOWNERS, BUILDERS & GCs

Leaking or Failing Service

Old galvanized, copper or poly lines leaking under the yard or driveway — replaced end to end.

Replacement

Low Water Pressure

Undersized or scaled-up lines replaced with a properly sized HDPE service.

Upsizing

ADUs & Additions

New or upsized service for ADUs and remodels, often bored alongside the power, sewer and gas runs.

New Construction

New Homes & Commercial

Water services for new builds and commercial sites, coordinated with the GC and the water utility.

Builders & GCs
Recent Work
HDPE IN THE FIELD
Directional drill set up at a residential property HDPE pipe being placed on a residential job Crew pulling HDPE into a bore pit Bore pit excavation at a residence
Questions
WATER SERVICE FAQ
Who is responsible for the water service line?

In most Bay Area cities the water utility owns the meter and everything on the street side of it. The property owner owns the service line from the meter to the house. We install and replace the property-side line and make the connection at the meter outlet; when a new meter or a street-side tap is needed, we coordinate with your water utility.

Do I need a permit?

Usually, yes. Most cities require a plumbing permit for a new or replacement water service, plus an encroachment permit for any work in the street or sidewalk. We pull the permits we can and coordinate inspections, and we tell you up front which ones apply to your address.

Bore or open trench — which is better?

If the line runs under a driveway, walkway, landscaping or a street, a directional bore saves the restoration cost and leaves the surface intact. If the run is short, through open dirt, or already being excavated for other work, open trench is often the simplest and least expensive. We price both when it makes sense.

Why HDPE for the water line?

HDPE is flexible, comes in long coils with no joints along the run, is fusion-welded or mechanically joined where needed, won’t corrode, and handles ground movement well. It’s the same material many utilities use for their own service lines, and it pulls back cleanly through a directional bore.

What is ProPress copper and where do you use it?

ProPress joins copper with a press tool instead of a torch — no open flame, no solder, and a consistent, inspectable joint. We use it to finish off the connection at the meter and the riser up to the house shut-off and hose bibs, above and below ground, installed and protected per the manufacturer’s instructions and local code.

How long does a water service replacement take?

Most residential water services are done in one to two days, including the bore or trench, the meter and house connections, pressure testing and flushing. Water is typically off only for the hours it takes to make the final tie-ins.

What affects the price?

Length of the run, bore vs. trench, line size, what’s on the surface (lawn, concrete, asphalt, street), depth, utility crossings to pothole, permit and inspection requirements, and how much copper work is needed at the meter and the house. We give you a fixed scope and price after a site walk.

Does homeowners insurance cover a water service line?

Often not — many policies exclude the underground service line unless you have a service-line endorsement. Check your policy; we provide a written scope and invoice you can submit.

How deep is a water service buried?

Cover depth is set by your city and water utility. We confirm the requirement before we start and install the line to that depth, with tracer wire so it can be located later.

What should I do if the line breaks?

Shut the water off at the customer shut-off next to the meter or the main shut-off at the house, then call us. If you can’t shut it off, call your water utility’s emergency line.

Can you replace the line without tearing up my driveway?

Yes — that’s what directional boring is for. We set small pits at the meter and the house and bore under the driveway, walkway or landscaping.

Can you run the water line with my ADU power and sewer?

Yes. On ADU and remodel jobs we often bore or trench the water, power, sewer and gas runs together to save mobilization and restoration.

Project Photos
WATER SERVICE & HDPE

Photos from real Apex jobs across Santa Clara County — our crew, our equipment. Tap any photo to enlarge.

Excavator laying HDPE pipe for a new home in Monte Sereno
Monte SerenoExcavator laying HDPE pipe for a new home in Monte Sereno
HDPE butt-fusion machine fusing pipe along a San Jose street
San JoseHDPE butt-fusion machine fusing pipe along a San Jose street
Ditch Witch directional drill set up on a Los Gatos street for a residential bore
Los GatosDitch Witch directional drill set up on a Los Gatos street for a residential bore
Crew boring utilities beneath a raised house in Los Gatos with the drill staged under the floor framing
Los GatosCrew boring utilities beneath a raised house in Los Gatos with the drill staged under the floor framing
Directional drill working under a lifted Los Gatos home
Los GatosDirectional drill working under a lifted Los Gatos home
Compact HDD rig staged beneath a home lifted on cribbing in Los Gatos
Los GatosCompact HDD rig staged beneath a home lifted on cribbing in Los Gatos

See all project photos →

Google Reviews
5.0 STARS ON GOOGLE
★★★★★ 5.0 on Google — read every review →
★★★★★

“Very tight quarters to do the boring and it was no problem for Dave. Work site was back to its original condition before they left for the day.”

Gary G.Residential bore
★★★★★

“He was careful to minimize the damage to the patio and set aside the removed pavers in a neat stack… helped me navigate the process with PG&E.”

Stephen L.Gas meter & panel relocation
★★★★★

“Able to start on the job immediately… and dig underneath a retaining wall without damaging it. He has a deep understanding of the PG&E Greenbook.”

Steven M.PG&E electrical upgrade

All reviews →

NEED A NEW WATER LINE?

Send us the address, the distance from the meter to the house and what’s in the way. We’ll walk the site and price bore, trench or both — usually within 24 hours.